The influence of communication climate in workplace

The influence of communication climate in workplace Introduction Organizations today are influenced by many factors attempt to achieve a goal or gain a reputation. Dwyer (2005) explains that effective and efficient communication is just as essential to the successful operation of any organisation .Indeed, communication is used frequently in almost every aspect of business, such as: in meetings, discussions, interviews, e-mail or teleconferencing. Pomeroy (2006) also explains that successful company practice great communication. Based on some previous literature study, In order to face the uncertainty change and need of organization, communication becomes one of the most important competences to use in workplace. Additionally, organizational communication refers to communication climate as a whole of organization and the use of different instruments for communication. It can decidedly affect the quality of relationship and organization`s effectiveness. A positive communication climate may contains many Factors, such as the climate that mutual trust , effective communication mechanism, praise each other, humors, Mind magnanimous and sincere and the mentality of communication. On the contrary, a negative communication climate may contains many barriers, such as personal barriers, physical barriers and language barriers. Definition Communication is a conscious or unconscious, intentional or unintentional process in which feelings and ideas are expressed as verbal and nonverbal messages; sent, received and comprehended'(Berko, Wolvin Wolvin ,1998). Verbal communication can be defined as a way for people to communicate face to face or communicating people`s thoughts through words. It is an ability that every one should develop to improve interactions and relationships. Yoder et al. (1996) define non-verbal communication as all non-language aspects of communication behaviour. Some key aspects of nonverbal communication are: proxemics, artifacts kinesics, oculesics, haptics, vocalics, and chronemics. Putnam and Cheney (1985) define communication climate as the atmosphere in an organization regarding accepted communication behaviour.Usually use supportive and defensive communication climate as distinction for the key factors in the communication climate (Hoof Ridder, 2004). A supportive climate is nonjudgmental so that the other person does not feel defensive by communication. It encourages open, constructive, honest and effective interaction. Defensive climate can define as makes the other person feel self-protective and leads to competitive or destructive conflict. Therefore, the competent communicators will attempts to maintain a supportive communication climate. According to Dr. Gibb (1961) describes six dimension of behaviour to warm up or chill the communication climate (See Appendix A). The pole of these dimensions creates a defensive climate and supportive climate. They applied equally in every small group. Positive communication climate A positive communication climate is very important to the people, so how to build a positive communication climate. 1. Creating the organizational climate that mutual trust There is a well-known bank, the managers of the bank decentralized to the middle-level employees that they can spend enough money to marketing which they dont have to care. Some people may worry that(Joyce E. Bono; Hannah Jackson Foldes,2007) the employees will overspend, but in fact that the employees did not overspend, but to maintain a lot of customers. In contrast, some managers see the money very strict, they fear that other people overspend, but the employees are in the dark by all means seeking their own interests. In another company, the managers office is placed in an open hall the same as the general staff so that every general staff can see what the manager is doing. When the staff went out to buy daily office supplies, in addition to normal claims, the company also paid a number of additional hard costs, this move put an end to the employees who want to get virtual sham. In this two cases we can see that mutual trust for each member organization is very important. 2. Establish an effective communication mechanism Understanding and trust is not empty talk, sometimes a small misunderstanding may caused endless trouble. There is an employee who wants to resign, but the manger said: you shouldnt leave, you are so outstanding, what I did before is just want to exercise you. However, the employee thought what the manger said is just a pack of lies. He dedicated (Yoder, D., Hugenberg, L. Wallace, S. 1996) himself to work, but the incomes he gets are less than the bootlicker. The manger would like to reuse the talent; the enterprise wants to play to their talents, but just because the poor communication, the all get nothing. So establish an effective communication mechanism is very important to a company. 3. Praise each other Praise is almost a well-tested communication lubricant. In this world, there is on person who dont like to preceiving recognition, so iinstitute of praise will be smooth sailing in any communication. 4. Communicate with humours Humours not only are the steps to harmony and a springboard for dialogue, but also a panacea for resolving the conflict. The ugliest girl in the class walked onto the stage that runs for the Class Flower, she said to the female students: Please vote for me, after a few years, you can say to your boyfriend pointing at me, look! I am more beautiful than the classes flower. So, she was unanimously elected. Humour can be a miracle to make the impossible possible. 5. Mind magnanimous and sincere Many entrepreneurs (Ali D Akkirman and Drew L Harris,2005) like to entertain customers in bathing place, because that can get a closer relationship with customers, in the bathing place people meet all sincerity, no one will put on airs. This is also a non-verbal signals, a number of non-verbal signals used by Human beings are all in this intention, such as salute, handshake are all in order to communicate with each other that they do not have a weapon. 6. Adjust the mentality of communication With the rapid develop of the modern communication technology and information networks, the way of people communicate are more and more manifold. Even if two people far apart, communication between them will be fairly easy. On the surface, The communication between people is indeed more frequent. But in fact, most of the communication has become a the surface behaviour that driven by material interests of society, which the effect can be imagined. But most people in modern company lack of a sincere attitude of communication. So the organization communicator of modern enterprises should not only do business operation procedures of communication, but also should pay attention to the hearts of communication between members. There is such a case: The management of a factory hope that the staff can bring coffee their own, and in order to save time, they hope the staff can drink coffee not in coffee shops, but beside the machine. The company has been very frank and candid. In the staff meeting, The management had shown the electricity consumption tables of the factory, the tables illustrate that when the staff drink coffee in the coffee shops, the factory will waste much electricity. They give this case in order to proved prolonged work stoppage would result in loss of profits. So the staff readily accepted the new rest system finally. This case illustrates that in an organization, communication has its essential value. It is need to communicate to disseminate information and exchange ideas between Management and management, management and staff or staff and staff. Information transfer between people is to communicate, and the goal is to make the recipient understand the meaning of information. Managers an d team leaders to convey the instructions, Colleagues Grasp the progress of work each other, no matter upper and lower layers or the same layers, they all must take the power of communication to ensure the normal operation of collaborative work so that ensure the members within the organization can keep dynamic link with others, and the overall and promote the development of the organization. Negative communication climate There is a case that shows the negative communication climate: Damian (accounting manager) and Jenny (marketing director) interviews with a number of audit positions of candidates together. Then they and three other department heads together to determine the final candidates, when Jenny proposed that a candidates shortcomings what she had seen, Damian immediately sharply questioned Jennys ability to evaluation of audit skills, Jenny is natural felt very angry about the attack by Damian. Although Damian apologized to Jenny and said she was very remorseful about this matter, but Jenny has been brooding on this matter. This case shows that negative communication climate will do great harm to relationships. Even if the receiver can receive the information, various kinds of interference will limit the understanding of information. These barriers like noise, it will obstacles to communicate, It may occur in the physical environment, or arising from personal emotions. Noise will make communication can not be entirely, or filter out some of the content, or distorted information intended. There are three types of communication disorders (Daisy Saunders,2007): personal barriers, physical barriers and language barriers Personal barriers is due to peoples feelings, values, or bad listening habits which caused communication barriers, It also includes the level of their education, race, gender, socio-economic status, and other communication barriers. Personal barriers often associated with the psychological distance between the people. It is very similar to the actual physical distance. For example, A talk to B with domineering tone, which makes B very offensive. The offensive has led to the psychological distance between the two. Physical barriers refers (M. Sandy Hershcovis; Nick Turner; Julian Barling; Kara A,2007) that the barriers present in the environment of communication. A typical physical barrier is that the noise suddenly appears which interferences the talk. Other physical barriers include the distance between people and so on. When the physical barriers appear, people will realize and take appropriate measures to compensate. In the language of communication, Team members from different cultural backgrounds because used to using the different mother tongue, which lead to language difficulties. It indeed exist communication problems in a multicultural cross-cultural team. Even if team members can keep using a common language, such as English, However, for those team members who are not native to that language, They express the feeling in the team communication is often not in place. This will cause misunderstanding with other team members. In addition, the members affected with different cultural backgrounds, they may have different ideas, ways of thinking and world view. So the language barriers will be more obvious in team. Conclusion A pleasant working atmosphere is a very important factor for highly efficient team work, positive communication climate played a significant role on improving the motivation of employee. Therefore, if managers can master the skills to create positive communication climate, and used it in their own work, then the manager will be able to identify the behaviour is efficiency or not, and be able to change it effectively so that can efficient and easy to get creative achievements. Positive communication climate not only can bring to the enterprise the smooth flow of information, but also provide basic protection for the organizations decision-making and execution. All organizations should be fully aware of the importance of positive communication climate, and eliminate the obstacles blocking, finally reached a good communication environment

Politics In The Way Of Life Essay

Should religious beliefs shape how politics are conducted in the contemporary world? Does violence have a role in politics? Should animals as well as humans be represented in politics? What do bodies and sexuality have to do with politics? â€Å"Politics is the science of a good living. † It is man who has to decide on the way he wants to live. However every human being is influenced by his religious, social and sexual beliefs nomatter where or how he starts his political way of living. Do you think politics should be mixed with religion? Religion and politics are completely different and should not be mixed with each other. All men and women are to be treated equally irrespective of the caste or the religion that they belong to. Every person has the right to follow his own religion and to carry forward his beliefs in his society. But when his beliefs and religion is such that it affects or hurts the feelings rather beliefs of his own neighbours or fellow human beings it becomes politics. No man has the right to affect the feelings of another in any case. If man believes in God, he surely should believe in peace with fellow human beings. But when does this happen? How do religious beliefs turn to politics? When does a person start hurting the feelings of his own fellow human beings? Religion greatly influences a man sensually that is his heart and mind. Thus the misunderstandings and misconception of religions leads to a difference of opinion between people thus leading to indifferences in their opinions thereby leading to mutual quarrel. Coming to the influence of the society and social beliefs on politics. It is the society that has created politics. Politics is for the people, by the people and of the people. All the rules and policies right from the human right to social equality politics affects the way of life of every individual. Next the truth that every living being, including animals have their influence in politics. Killing specific animals is a crime, hurting any animal is a crime. It is for the protection of animals that societies like blue cross have been developed. When killing an animal is punishable, it is glad that politics helps even animals live peacefully until they are not harmful to the human beings. Thus politics is the way of good living. It is the science of kinship. A life without politics would be unorderly and miserable. Politics forms the basis of life. Thus good politics forms the basis of a good life.

Qantassaurus - Facts and Figures

Name: Qantassaurus (Greek for Qantas lizard); pronounced KWAN-tah-SORE-us Habitat: Woodlands of Australia Historical Period: Early Cretaceous (115 million years ago) Size and Weight: About six feet long and 100 pounds Diet: Plants Distinguishing Characteristics: Small size; long legs; bipedal posture; round, blunt head with large eyes About Qantassaurus Like its close relative, the equally unpronounceable Leaellynasaura, Qantassaurus lived in Australia during a time (the early Cretaceous period) when that continent was much further south than it is today, meaning this dinosaur thrived in wintry conditions that would have killed most its kind. That explains the relatively slender size of Qantassaurus--there wouldnt have been enough vegetation in its harsh climate to supply a multi-ton herbivore--as well as its relatively large eyes, which it presumably needed to see clearly in the near-Antarctic dusk, and its longer-than-usual legs, with which it could outrun hungry predators. This ornithopod dinosaur was also distinguished by its unusually blunt face; Qantassaurus had slightly fewer teeth than its plant-eating cousins from further north. By the way, Qantassaurus, named after Australias Qantas Airlines, isnt the only prehistoric animal to pay homage to a multinational corporation; witness the ancient amphibian Fedexia, which was discovered near a Federal Express depot, as well as Atlascopcosaurus, which honors a manufacturer of mining equipment. (The husband-and-wife team that discovered Qantassaurus, Tim and Patricia Vickers-Rich, are known for bestowing unusual names on their dinosaurs; for example, Leaellynasaura was named after their daughter, and the bird mimic dinosaur Timimus after their son.)

The American And European Discourse Around The Charlie...

Alex Smith Mrs. Tussey Literature 4/14/15 Charlie Hebdo research paper The American and European discourse around the Charlie Hebdo shootings is mostly shock, sorrow, and anger, further fueling the Anti-muslim feelings that were sparked by the September 11th terrorist attacks on the world trade center, while the Muslim discourse is also one of shock and sorrow, but they at least understand why the attacks occurred, as almost all americans do not; we should care about this because it is only the most famous example of something that has happened before, and has been threatened many times. An example of this is the Danish newspaper Jyllands-Posten, which faced multiple threats of violence after publishing 12 caricatures of Muhammad.†¦show more content†¦A video taken by a bystander shows a gunman approaching his black getaway car and raising his finger, thought to be a signal to the driver. A french official has said the two claim to have been avenging the Prophet Mohammed and shouting Allahu akbar, which translates t o God is great†. The suspects were later killed after a hostage situation, and, according to an article by the Los Angeles Times, saying they, â€Å"wanted to die like martyrs.† One way the American and European discourse around the Charlie Hebdo shootings differs from the Muslim discourse is that almost no americans know why the extremists were so angry about a few blasphemous images of the Prophet Muhammad. After all, Charlie Hebdo makes fun of christianity too, with satirical images of Jesus Christ. What most people do not know is, muslims are culturally against any depiction of Muhammad, and even some of the people close to him. Professor Amin Saikal, director of the Centre for Arab and Islamic Studies at the Australian National University, says, â€Å"It s simply because Islam has been opposed to any form of icon worship, therefore, there is no accurate drawing of the Prophet and it has been banned from the very beginning.† What is the difference between the Prophet Muhammad and Jesus Christ? The difference between Muslims and Christians is that Christians have, in a lot of ways, demystified images of Jesus Christ, whereas in Islam or in the Muslim world, that has not really been done, says Professor